Sunday, October 31, 2010

Cleartrigger refusing to lnname-sometimes (ClearTrigger Forum)

robbin
Junior Member
Junior Member

Joined: July?29?2004
Location: United States
Posts: 12

Posted: October?22?2010 at 10:20am | IP Logged Quote robbin

I have (at least) five developers (unsure about all, but haven't found anyone yet who can) who cannot add files to source via a snapshot view in Windows Explorer or CC Explorer.  It fails with the CLEARTRIGGER_1 refusing to let lnname proceed.

They CAN add it in a snapshot view via command line (co directory, mkelem, checkin elem)

They CAN add it via a dynamic view.

Any ideas on what might be different in the snapshot in an Explorer?  Note that we just upgraded to 12.3.9 and use a cname to access the Windows Depot.  The cname was just redirected to a new server.  Unfortunately those both happened at the same time and appear to be coincidental to the add problem.  I don't know when the last time someone was successfully able to add so I can't say that it is absolutely the cause, but since the whining just commenced, I'm guessing that one of them can be implicated.

Permissions appear to be the same on both the old and new server.  Help?


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