Re: View server start issue

Replies: 1 - Pages: 1 - Last Post: Dec 17, 2010 10:48 AM Last Post By: ChrisMoir Threads: [ Previous | Next ]
Posts: 15
Registered: May 06, 2008 03:16:51 AM View server start issue
Posted: Oct 26, 2010 02:49:43 AM I have a view which has been restored from the back up. Now i registered and made the tag for it. But it is not able to start the view server process.
The error i get is "cleartool: Error: Unable to find view_server (uuid: path: ) in albd_server on host ". I tried checking docs for the error but could not find any useful stuffs.
Any idea why this happens. Do i need to do something different other than just registering and retagging when restoring from backup?

Any help will be appreciated.

Thanks.

Posts: 47
Registered: Aug 16, 2010 10:26:56 AM Re: View server start issue
Posted: Dec 17, 2010 10:48:36 AM   in response to: UCMRookie's post Hi,

Please compare the view storage (.view.stg) to another known healthy CCRC view to ensure no parts are missing, and also check the view log on the CM server. When I just had this same issue, the view log was saying:

2010-12-17T10:10:16-05:00 view_server(29598): Error: Unable to open /var/adm/rational/clearcase/ccweb///.view.stg/.hostname: No such file or directory
2010-12-17T10:10:16-05:00 view_server(29598): Error: Unable to open file "/var/adm/rational/clearcase/ccweb///.view.stg/.view": No such file or directory.
2010-12-17T10:10:16-05:00 view_server(29598): Error: /var/adm/rational/clearcase/ccweb///.view.stg isn't a view: No such file or directory

When we looked at the directory of this view, we saw:

drwxrwxr-x 4 usrname group 4096 Dec 17 2010 .
drwxrwxr-x 4 usrname group 4096 Aug 2 09:48 ..
drwxrwxr-x 2 usrname group 4096 Dec 14 12:23 db
drwxrwxr-x 2 usrname group 8192 Dec 14 12:23 .s

Obviously, a lot missing...don't know why this happened though.

-Chris Moir
Inventa Technologies (at Aetna Insurance)

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