Re: slient install ClearCase 7.1.2 error log

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Replies: 14 - Pages: 1 - Last Post: Dec 17, 2010 1:30 PM Last Post By: HaNguyen Threads: [ Previous | Next ]
Posts: 6
Registered: Jun 29, 2006 11:55:08 PM slient install ClearCase 7.1.2 error log
Posted: Oct 13, 2010 11:07:42 PM Dear All,
When I slient install ClearCase 7.1.2 into the machine (WinXP SP3). The log show the error as below attached. Is it Okay or not ? Please help

C:\CC7\disk1\InstallerImage_win32>installc.exe --launcher.ini silent-install.ini
-input \\itdqc002\C$\response_file\install_clearcase71.xml
INFO OS Name :Windows XP
INFO OS Arch :x86
INFO OS Version :5.1 build 2600 Service Pack 3
INFO Lib Location :C:\Program Files\IBM\RationalSDLC/common/install/com.ibm.rational.licensing.configure_999.999.999.1953806856
INFO New Lib Location :C:\DOCUME~1\2410\LOCALS~1\Temp\1286962467129
INFO Adding C:\DOCUME~1\2410\LOCALS~1\Temp\1286962467129 to the java.library.path
ERROR Adding path C:\DOCUME~1\2410\LOCALS~1\Temp\1286962467129 to loading paths failed : Failed to get field handle to set library path NOT sun system

Thanks
Jones

Posts: 894
Registered: Jun 09, 2005 09:06:53 PM Re: slient install ClearCase 7.1.2 error log
Posted: Oct 14, 2010 11:09:33 AM   in response to: JonesWong's post it says "not sun system" and it also says "OS win xp" sounds to me like you are tryingto install a Sum (Solaris) package on a windows system.

Martina
Don't Postpone Joy - Have Fun

ReleaseTEAM Inc
http://www.releaseteam.com
IBM Rational Certified Consultants
IBM Business Partner

Posts: 6
Registered: Jun 29, 2006 11:55:08 PM Re: slient install ClearCase 7.1.2 error log
Posted: Oct 14, 2010 08:54:42 PM   in response to: martina's post Dear Martina,
How to check the package is a Sum (solaris) or Win ? and how to correct it ??? I just following the instruction to create the package ? Please help again.

https://publib.boulder.ibm.com/infocenter/cqhelp/v7r1m0/index.jsp?topic=/com.ibm.rational.clearquest.install_upgrade.doc/topics/t_record_response_file_IM_walkthrough.htm

Cheers
Jones

Posts: 894
Registered: Jun 09, 2005 09:06:53 PM Re: slient install ClearCase 7.1.2 error log
Posted: Oct 15, 2010 01:43:37 PM   in response to: JonesWong's post The easy way for you is to fire up the IM GUI and see whether it shows it as available to you. If its grayed out, it's not for the platform that you are running on.
In PA-Online there is a separate package for every OS. They usually have names that start with CA and end with .zip. While that name isn't descriptive for you, you do want to retain it as part of the file name you save it as as you can backtrack later what package you downloaded.
You "just" have to go into PA-online again and download the right package. If you don't have a PA-online logon you have to backtrack in your company who did the download originally and get them to download the right thing. You may want to look over their shoulder to make sure.

Martina
Don't Postpone Joy - Have Fun

ReleaseTEAM Inc
http://www.releaseteam.com
IBM Rational Certified Consultants
IBM Business Partner

Posts: 76
Registered: Dec 03, 2004 04:04:17 PM Re: slient install ClearCase 7.1.2 error log
Posted: Oct 23, 2010 07:57:01 PM   in response to: JonesWong's post I am having the same problem also.
I'm working with Windows Installer 1.4.1 and Rational apps 7.1.2 on a Windows 2008 server. I'm trying out the silent install on the server before moving to using the silent install on the PCs.
I created the install repository using the Windows Installer so WI is working fine on Windows.
I think the Sun reference is to Sun Java.

I'm not having the problem installing the apps using the IM GUI.

I've deinstalled and reinstalled so many times my head is spinning.

Posts: 76
Registered: Dec 03, 2004 04:04:17 PM Re: slient install ClearCase 7.1.2 error log
Posted: Oct 23, 2010 08:34:08 PM   in response to: JonesWong's post The IM comes with Sun Java. I can see it in the ...\eclipse\jre_5.0.4.sr11_20091106a\jre\bin directory.

This is a new 2008 R2 server and it doesn't look like it has Sun Java installed. I thought that wouldn't be an issue. I'm just trying to install the thick clients.

This server has UAC turned on. I am logged in as Administrator and for extra measure I right clicked on the DOS prompt and am running the DOS session as Administrator. But since I can do this via the GUI it's definately a DOS/silent install issue. Possibly with 7.1.2 and IM 1.4.1 and silent install.

Has anyone gotten that combo to work?

Posts: 76
Registered: Dec 03, 2004 04:04:17 PM Re: slient install ClearCase 7.1.2 error log
Posted: Oct 23, 2010 10:27:53 PM   in response to: JonesWong's post Even more information.

I looked at the file in my ..\users\..\temp\ directory and it is the ibmratl_lic.dll file.

And the software appears to be installed.

There's nothing in the log file to tell me more.

I didn't get the error when doing a silent install of CCRC but I did when trying to do a silent install of ReqPro and ClearQuest. So again that points to some FlexLM license related issue.

But I can connect to the license server and use the software.

I'm left not knowing if there's something that didn't install correctly.

Any ideas?

Posts: 76
Registered: Dec 03, 2004 04:04:17 PM Re: slient install ClearCase 7.1.2 error log
Posted: Oct 24, 2010 04:14:52 PM   in response to: JonesWong's post I've been trying many ways to do a silent install for the client to a PC from a repository created on a server.

For testing purposes I installed Installation Manager on the PC also but normal end users will not have it so the install has to work without IM on the PC.

If I go to the ..\eclipse directory on the PC and type:
IBMIMc.exe --launcher.ini silend-install.ini -input \\\response_file\.xml it works.

If I try to use the servers installation of IM by typing something like -- \\\eclipse\IBMIMc.exe -- launcher.ini silend-install.ini -input \\\response_file\.xml

I have problems.

At first I was getting the same errors that JonesWong was having. Then I went to the server and modied the IBMIM.ini, launcher.ini and silentinstall.ini and updated the java path to be \\\ instead of C:\.

I stopped getting those errors and now what happens is the Installation Manager splash screen comes up for 10 seconds or so, shuts down and the DOS command aborts with no message.

Has anyone been able to create a client install repository on a Windows 2008 server which they've then successfully installed from a PC without accessing Installation Manager on the PC?

Thanks.

Posts: 894
Registered: Jun 09, 2005 09:06:53 PM Re: slient install ClearCase 7.1.2 error log
Posted: Oct 25, 2010 11:56:11 AM   in response to: Barb's post Have you tried to contact support? This sounds very much like a bug.......

Martina
Don't Postpone Joy - Have Fun

ReleaseTEAM Inc
http://www.releaseteam.com
IBM Rational Certified Consultants
IBM Business Partner

Posts: 76
Registered: Dec 03, 2004 04:04:17 PM Re: slient install ClearCase 7.1.2 error log
Posted: Oct 25, 2010 12:38:57 PM   in response to: JonesWong's post Yes. Opened a ticket Friday after hours. But no support until Monday:(

And even so, I was hoping to hear if anyone else was successfull. If so, then I'd think it's our specific setup/commands that were at fault.

Posts: 171
Registered: Mar 02, 2005 04:56:09 AM Re: slient install ClearCase 7.1.2 error log
Posted: Oct 28, 2010 06:01:54 AM   in response to: Barb's post Can You send me the PMR number please?
I've just opened a call because of the same problem.

greetings georg.

Posts: 10
Registered: Nov 08, 2007 08:23:29 AM Re: slient install ClearCase 7.1.2 error log
Posted: Nov 02, 2010 09:04:45 AM   in response to: JonesWong's post I am facing the same issue while installing the ClearCase client in a Windows machine.

If IBM tell you a solution, please post it for us.

Thanks in advance.

Supriano

Posts: 76
Registered: Dec 03, 2004 04:04:17 PM Re: slient install ClearCase 7.1.2 error log
Posted: Nov 02, 2010 09:24:09 AM   in response to: JonesWong's post Very poor form of me to submit multiple updates to this ticket and then disappear. It's been a busy few weeks.

Our particular setup is probably different than yours and I'm not sure which error you guys are having. The first error is fixed by updating the jvm location in the ...\eclipse\launcher.ini, ibmim.ini and silent-install.ini files. True you may not need to do it for all 3 but why not.

In our case we're not installing Installation Manager on the end users PC. Instead we're pointing to ibmim on a server and then installing from a repository on the server.

Normally the 3 ini files would have a line that reads something like:
c:\....\eclipse\jre_5.0.4.sr11_20091106a\jre\bin\j9vm\jvm.dll
But for us there is no such directory or files on our C drive. We had to update the path to read:
\\\\eclipse.....\jvm.dll.

Then the second problem I had with the ibmim splash screen coming up and then shutting down and the install never really starting was because I was using UNC path to get to ibmim.exe. I had to map a drive to the server where ibmim is installed and from the command prompt on the PC change directories to that drive and execute the command from the eclipse directory on the server.

If you're still having problems please detail the steps you're going through and where the download, repository and installation manager files reside.

Posts: 1
Registered: Nov 04, 2010 05:43:19 PM Re: slient install ClearCase 7.1.2 error log
Posted: Nov 04, 2010 05:52:06 PM   in response to: JonesWong's post I did faced the issue. It is purly JVM path issue.

Say you have IM in

c:\IM\1.4.1\

Goto C:\IM\1.4.1\jre_5.0.4.sr11_20091106a
Copy the "jre" folder"
Go back to c:\IM\1.4.1\
Paste it.

This will resolve all your issues.

After doing the above try executing this.

\\itdqc002\C$\IM\1.4.1\installc.exe --launcher.ini silent-install.ini -input \\itdqc002\C$\response_file\install_clearcase71.xml

Guru Ashok

Posts: 34
Registered: Nov 10, 2008 11:21:20 AM Re: slient install ClearCase 7.1.2 error log
Posted: Dec 17, 2010 01:30:42 PM   in response to: GuruAshok's post The problem you are facing has already been identified.
This message coming from a plug-in related to licensing that validates the Operating System and prints a message to the log based on the result.
This non-critical ERROR message can be ignored as long as the product is installed and working correctly.
Here is the technote:
Silent install: Failed to get field handle to set library path NOT sun system
https://www-304.ibm.com/support/docview.wss?uid=swg21453662

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Re: ci error

Replies: 2 - Pages: 1 - Last Post: Nov 19, 2010 12:58 AM Last Post By: shingirl Threads: [ Previous | Next ]
Posts: 25
Registered: Dec 01, 2006 04:24:44 AM ci error
Posted: Nov 16, 2010 08:53:15 AM when i run cleartool ci -nc ae1.h
cleartool: Error: No branch of element is checked out to view "server:/cc/view_store/vob/v1.vws".
cleartool: Error: Unable to find checked out version for "ae1.h".
what is the root cause of the issue?
Posts: 686
Registered: Jun 25, 2007 04:53:38 PM Re: ci error
Posted: Nov 16, 2010 11:59:07 AM   in response to: shingirl's post You wrote:when i run cleartool ci -nc ae1.hcleartool: Error: No branch of element is checked out to view "server:/cc/view_store/vob/v1.vws".cleartool: Error: Unable to find checked out version for "ae1.h".what is the root cause of the issue?

Sounds to me like the element isn't currently checked out in your view. What does `cleartool ls -l ae1.h` return?

-Jeff Ng

Posts: 25
Registered: Dec 01, 2006 04:24:44 AM Re: ci error
Posted: Nov 19, 2010 12:58:39 AM   in response to: jeff98air's post the view has removed. but I agree Jeff said.

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Subject: DateTime field error in Mashup Script - by: rfrinder

After upgrading from TeamTrack 6.6.1.16 to SBM 2009 R3, I am getting an error on a date filed in the script.

I am trying to read a date field on the form and then trying to see if it exists in an Aux table. If it exists in the Aux table, we define this as being in a freeze period. However, when the Aux table is trying to be read with a ReadWithWhere(whereClause) I get the error.

th section of the script that is causing the error is here:

call ext.setCompatibilityVersion(7,0)
~~
~~
if (IssueType = 15 or IssueType = 16 or IssueType = 17) and (TransitionID = 4 or TransitionID = 28 or TransitionID = 88 or TransitionID = 144) or TransitionID = 119 or TransitionID = 106 then
fldOK = Shell.Item.GetFieldValue("Target Date" , intTargetDate)
shell.redomessage="we have a freeze date find :: " & "Target date is " & intTargetDate
tableId = "1015" ' Freeze Date
Set myRecord = Ext.CreateAppRecord(1015)
whereClause = "TS_FREEZE_DATE = " & intTargetDate
if myRecord.ReadWithWhere(whereClause) Then
fldOK = Shell.Item.SetFieldValue("Exception Required" , "1")
fldOK = myRecord.GetFieldValue("Freeze Date End", intFDEnd)
fldOK = Shell.Item.SetFieldValue("Exception Expiration Date" , intFDEnd)
else
fldOK = Shell.Item.SetFieldValue("Exception Required" , "0")
fldOK = Shell.Item.SetFieldValue("Exception Approved" , "0")
intFDEnd = ""
fldOK = Shell.Item.SetFieldValue("Exception Expiration Date" , intFDEnd)
end if
end if

The error message is below:

The record with the 'select U_FREEZE_DATES.TS_ID, U_FREEZE_DATES.TS_UUID, U_FREEZE_DATES.TS_TITLE, U_FREEZE_DATES.TS_FREEZE_DATE, U_FREEZE_DATES.TS_APP_FREEZE_TYPE, U_FREEZE_DATES.TS_FREEZE_DATE_END, U_FREEZE_DATES.TS_DESCRIPTION from U_FREEZE_DATES where TS_Freeze_Date = 2010-11-16T00:00:00+00:00' select statement could not be read in the 'Freeze Dates' database table.
(TTexcIDS_EXC_CANNOT_READ_RECORD_WITH_SELECT_STMT)
Incorrect syntax near '00'.

Do I need to convert to Integer and query that?

View the original article here

Subject: DateTime field error in Mashup Script - by: Nikolay Ruban

DateTime field error in Mashup Script 22 Hours, 18 Minutes ago After upgrading from TeamTrack 6.6.1.16 to SBM 2009 R3, I am getting an error on a date filed in the script.

I am trying to read a date field on the form and then trying to see if it exists in an Aux table. If it exists in the Aux table, we define this as being in a freeze period. However, when the Aux table is trying to be read with a ReadWithWhere(whereClause) I get the error.

th section of the script that is causing the error is here:

call ext.setCompatibilityVersion(7,0)
~~
~~
if (IssueType = 15 or IssueType = 16 or IssueType = 17) and (TransitionID = 4 or TransitionID = 28 or TransitionID = 88 or TransitionID = 144) or TransitionID = 119 or TransitionID = 106 then
fldOK = Shell.Item.GetFieldValue("Target Date" , intTargetDate)
shell.redomessage="we have a freeze date find :: " & "Target date is " & intTargetDate
tableId = "1015" ' Freeze Date
Set myRecord = Ext.CreateAppRecord(1015)
whereClause = "TS_FREEZE_DATE = " & intTargetDate
if myRecord.ReadWithWhere(whereClause) Then
fldOK = Shell.Item.SetFieldValue("Exception Required" , "1")
fldOK = myRecord.GetFieldValue("Freeze Date End", intFDEnd)
fldOK = Shell.Item.SetFieldValue("Exception Expiration Date" , intFDEnd)
else
fldOK = Shell.Item.SetFieldValue("Exception Required" , "0")
fldOK = Shell.Item.SetFieldValue("Exception Approved" , "0")
intFDEnd = ""
fldOK = Shell.Item.SetFieldValue("Exception Expiration Date" , intFDEnd)
end if
end if

The error message is below:

The record with the 'select U_FREEZE_DATES.TS_ID, U_FREEZE_DATES.TS_UUID, U_FREEZE_DATES.TS_TITLE, U_FREEZE_DATES.TS_FREEZE_DATE, U_FREEZE_DATES.TS_APP_FREEZE_TYPE, U_FREEZE_DATES.TS_FREEZE_DATE_END, U_FREEZE_DATES.TS_DESCRIPTION from U_FREEZE_DATES where TS_Freeze_Date = 2010-11-16T00:00:00+00:00' select statement could not be read in the 'Freeze Dates' database table.
(TTexcIDS_EXC_CANNOT_READ_RECORD_WITH_SELECT_STMT)
Incorrect syntax near '00'.

Do I need to convert to Integer and query that?

The administrator has disabled public write access. Re:DateTime field error in Mashup Script 5 Hours, 30 Minutes ago Nikolay, yes the new db format in SBM is using DateTime for Date fields.
The returned value is an integer '1289952000' and I am trying to do a CreateAppRecord based on this to another table with a date field.
Here is what I am using:

fldOK = Shell.Item.GetFieldValue("Target Date" , intTargetDate)
tableId = "1015" ' Freeze Date
Set myRecord = Ext.CreateAppRecord(1015)
TargetDate = CStr(ext.dblongtodate(intTargetDate))
whereClause = "TS_FREEZE_DATE = " & TargetDate
shell.redomessage="we have to find a freeze date:: " & "Target date integer is " & intTargetDate & " and TargetDate is " & TargetDate
if myRecord.ReadWithWhere(whereClause) Then

This is the error I am getting now:
The record with the 'select U_FREEZE_DATES.TS_ID, U_FREEZE_DATES.TS_UUID, U_FREEZE_DATES.TS_TITLE, U_FREEZE_DATES.TS_FREEZE_DATE, U_FREEZE_DATES.TS_APP_FREEZE_TYPE, U_FREEZE_DATES.TS_FREEZE_DATE_END, U_FREEZE_DATES.TS_DESCRIPTION from U_FREEZE_DATES where TS_FREEZE_DATE = 11/16/2010 7:00:00 PM' select statement could not be read in the 'Freeze Dates' database table.
(TTexcIDS_EXC_CANNOT_READ_RECORD_WITH_SELECT_STMT)
Incorrect syntax near '7'.

The field "Target Date" is a field on the form input by a user. The U_Freeze_Date table are defined Freeze Dates in my company. If the Target Date(from the form) exists in the Freeze Date table I need to set a flag. How do I find if the field "Target Date" exists in the Aux Table?

The administrator has disabled public write access. Re:DateTime field error in Mashup Script 2 Hours, 47 Minutes ago yes we are using MSSQL.
The problem is I get the field value Target_Date as an integer. I am trying to do an ext.CreateAppRecord on an Aux table on for a date based on the Target_Date field that was read.
When I do this in SQL, it works:
select * from U_FREEZE_DATES
where TS_Freeze_DATE = (select TS_TARGET_DATE
from UCR_CHANGE_REQUESTS
where TS_ISSUEID = 29044)

yet when I use the same logic in TeamScript, it returns an error.
we have to find a freeze date:: Target date integer is 1289952000 and TargetDate is 11/16/2010 7:00:00 PM
The record with the 'select U_FREEZE_DATES.TS_ID, U_FREEZE_DATES.TS_UUID, U_FREEZE_DATES.TS_TITLE, U_FREEZE_DATES.TS_FREEZE_DATE, U_FREEZE_DATES.TS_APP_FREEZE_TYPE, U_FREEZE_DATES.TS_FREEZE_DATE_END, U_FREEZE_DATES.TS_DESCRIPTION from U_FREEZE_DATES where TS_FREEZE_DATE = 11/16/2010 7:00:00 PM' select statement could not be read in the 'Freeze Dates' database table.
(TTexcIDS_EXC_CANNOT_READ_RECORD_WITH_SELECT_STMT)
Incorrect syntax near '7'.

using this
if (IssueType = 15 or IssueType = 16 or IssueType = 17) and (TransitionID = 4 or TransitionID = 28 or TransitionID = 88 or TransitionID = 144) or TransitionID = 119 or TransitionID = 106 then
fldOK = Shell.Item.GetFieldValue("Target Date" , intTargetDate)
tableId = "1015" ' Freeze Date
Set myRecord = Ext.CreateAppRecord(1015)
TargetDate = CStr(ext.dblongtodate(intTargetDate))
whereClause = "TS_FREEZE_DATE = " & TargetDate
shell.redomessage="we have to find a freeze date:: " & "Target date integer is " & intTargetDate & " and TargetDate is " & TargetDate
if myRecord.ReadWithWhere(whereClause) Then
fldOK = Shell.Item.SetFieldValue("Exception Required" , "1")
fldOK = myRecord.GetFieldValue("Freeze Date End", intFDEnd)
fldOK = Shell.Item.SetFieldValue("Exception Expiration Date" , intFDEnd)
else
fldOK = Shell.Item.SetFieldValue("Exception Required" , "0")
fldOK = Shell.Item.SetFieldValue("Exception Approved" , "0")
intFDEnd = ""
fldOK = Shell.Item.SetFieldValue("Exception Expiration Date" , intFDEnd)
end if
end if

When I use what you suggested, I get this
RUNTIME ERROR IN SCRIPT "PostTransition" (id=8)
(called from post-transition context)

Numeric overflow -- ERR #2

Line 247> whereClause = "TS_FREEZE_DATE = DATEADD(SECOND," & CInt(intTargetDate) & ",'1970/01/01')"

Please understand I am not that good with TeamScripts.

The administrator has disabled public write access.

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Re: Error running a CLEARCASE_PN command

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Replies: 3 - Pages: 1 - Last Post: Nov 10, 2010 5:26 PM Last Post By: Jude.Heald Threads: [ Previous | Next ]
Posts: 2
Registered: Aug 03, 2010 02:35:58 PM Error running a CLEARCASE_PN command
Posted: Aug 03, 2010 03:06:25 PM Hello all.

I am trying to run a CLEARCASE_PN command to fix the ownership of the objects in my VOB. This is the command I wish to run:

cleartool find . -kind all -exec '/opt/rational/clearcase/bin/cleartool protect -chown vobadmin -chgrp factory %CLEARCASE_PN'

But the only output I received from this was:

cleartool: Error: Not an object in a vob: ".".
cleartool: Warning: Skipping ".".

Any ideas on how to make this work?

Posts: 5
Registered: Jan 14, 2010 06:39:56 AM Re: Error running a CLEARCASE_PN command
Posted: Aug 04, 2010 12:38:02 AM   in response to: Ejohnson's post Hi Ejohnson,

Use $CLEARCASE_PN on unix and %CLEARCASE_PN% on Windows

Thanks,

Sachin Chitrakoti

Posts: 2
Registered: Aug 03, 2010 02:35:58 PM My operating system is RHEL 4.0.
Posts: 2
Registered: Sep 10, 2010 07:05:24 PM Re: Error running a CLEARCASE_PN command
Posted: Nov 10, 2010 05:26:49 PM   in response to: Ejohnson's post Sachin Chitrakoti wrote:
Hi Ejohnson,

Use $CLEARCASE_PN on unix and %CLEARCASE_PN% on Windows

Thanks,

Sachin Chitrakoti

Now I understand more about it, Thanks for your explanation!

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Unusual dynamic view error

Replies: 3 - Pages: 1 - Last Post: Nov 10, 2010 2:04 PM Last Post By: jeff98air Threads: [ Previous | Next ]
Posts: 3
Registered: Jul 28, 2010 11:17:35 AM Unusual dynamic view error
Posted: Nov 10, 2010 11:06:24 AM Hi,

I am receiving what for me is an unusual error when running setview, the dynamic view starts and works correctly, but it gives the following error:

This is a dynamic view

[/user/jay] cleartool setview jay.stoc
cleartool: Error: Unable to open file "/user/.view.dat": No such file or directory.
cleartool: Warning: Unable to open snapshot view "/user".

The view used to not give this error and when looking at the results of cleartool lsview -long -properties everything is correct. Other views stored in the same location and tagged the same way do not have this error.

Appreciate any help anyone can give in figuring out what is causing this.

Thanks,
-Jay

Posts: 676
Registered: Jun 25, 2007 04:53:38 PM Re: Unusual dynamic view error
Posted: Nov 10, 2010 12:49:31 PM   in response to: Jay13's post Can you please provide the full output of `cleartool lsview -l view-name`.

-Jeff Ng

Posts: 3
Registered: Jul 28, 2010 11:17:35 AM Re: Unusual dynamic view error
Posted: Nov 10, 2010 12:57:04 PM   in response to: jeff98air's post Sure, here is the output:

[/var/adm/atria/log] cleartool lsview -long -properties jay.stoc
Tag: jay.stoc
Global path: /user/deriviews/jay.stoc
Server host: engvob1
Region: dss
Active: YES
View tag uuid:4fc55c9b.701211df.9a07.00:13:72:7c:02:68
View on host: engvob1
View server access path: /disk2/deriviews/jay.stoc
View uuid: 4fc55c9b.701211df.9a07.00:13:72:7c:02:68
View owner: jay

Created 04-Jun-10.15:42:38 by jay.deri@engvob1
Last modified 09-Nov-10.20:55:01 by jay.deri@derilnx4.hughes.com
Last accessed 09-Nov-10.20:55:01 by jay.deri@derilnx4.hughes.com
Owner: jay : rwx (all)
Group: deri : rwx (all)
Other: : r-x (read)
Additional groups: eng sag swt

Posts: 676
Registered: Jun 25, 2007 04:53:38 PM Re: Unusual dynamic view error
Posted: Nov 10, 2010 02:04:16 PM   in response to: Jay13's post Hmmm... As you said, everything looks okay (except that view storage directories usually end with a ".vws" extention).

I assume "/user" is a global mount point that is mounted on every machine (i.e. /net, /hosts, /home, etc.)?

Here are just a few thoughts:

It could be a strange automounter issue. Have you rebooted since you started getting the error?
Is anyone else who has a view stored in "/user/..." getting the same error?
It seems as though someone may have (accidentally) created a snapshot view stored at "/user", then deleted the ".view.dat" file. Then, when you're in "/user/jay", ClearCase thinks you're in a snapshot view, so when you try to set a view, it tries to access the snapshot view you are currently in ("Working directory view" vs. "Set view") and complains because it can't find the ".view.dat" file of the snapshot view.
Try this: Cd into "/user/jay" and execute `cleartool pwv`. What output do you get? Now cd into "/user" and do the same thing.

-Jeff Ng

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Re: Unusual dynamic view error

Replies: 3 - Pages: 1 - Last Post: Nov 10, 2010 2:04 PM Last Post By: jeff98air Threads: [ Previous | Next ]
Posts: 3
Registered: Jul 28, 2010 11:17:35 AM Unusual dynamic view error
Posted: Nov 10, 2010 11:06:24 AM Hi,

I am receiving what for me is an unusual error when running setview, the dynamic view starts and works correctly, but it gives the following error:

This is a dynamic view

[/user/jay] cleartool setview jay.stoc
cleartool: Error: Unable to open file "/user/.view.dat": No such file or directory.
cleartool: Warning: Unable to open snapshot view "/user".

The view used to not give this error and when looking at the results of cleartool lsview -long -properties everything is correct. Other views stored in the same location and tagged the same way do not have this error.

Appreciate any help anyone can give in figuring out what is causing this.

Thanks,
-Jay

Posts: 676
Registered: Jun 25, 2007 04:53:38 PM Re: Unusual dynamic view error
Posted: Nov 10, 2010 12:49:31 PM   in response to: Jay13's post Can you please provide the full output of `cleartool lsview -l view-name`.

-Jeff Ng

Posts: 3
Registered: Jul 28, 2010 11:17:35 AM Re: Unusual dynamic view error
Posted: Nov 10, 2010 12:57:04 PM   in response to: jeff98air's post Sure, here is the output:

[/var/adm/atria/log] cleartool lsview -long -properties jay.stoc
Tag: jay.stoc
Global path: /user/deriviews/jay.stoc
Server host: engvob1
Region: dss
Active: YES
View tag uuid:4fc55c9b.701211df.9a07.00:13:72:7c:02:68
View on host: engvob1
View server access path: /disk2/deriviews/jay.stoc
View uuid: 4fc55c9b.701211df.9a07.00:13:72:7c:02:68
View owner: jay

Created 04-Jun-10.15:42:38 by jay.deri@engvob1
Last modified 09-Nov-10.20:55:01 by jay.deri@derilnx4.hughes.com
Last accessed 09-Nov-10.20:55:01 by jay.deri@derilnx4.hughes.com
Owner: jay : rwx (all)
Group: deri : rwx (all)
Other: : r-x (read)
Additional groups: eng sag swt

Posts: 676
Registered: Jun 25, 2007 04:53:38 PM Re: Unusual dynamic view error
Posted: Nov 10, 2010 02:04:16 PM   in response to: Jay13's post Hmmm... As you said, everything looks okay (except that view storage directories usually end with a ".vws" extention).

I assume "/user" is a global mount point that is mounted on every machine (i.e. /net, /hosts, /home, etc.)?

Here are just a few thoughts:

It could be a strange automounter issue. Have you rebooted since you started getting the error?
Is anyone else who has a view stored in "/user/..." getting the same error?
It seems as though someone may have (accidentally) created a snapshot view stored at "/user", then deleted the ".view.dat" file. Then, when you're in "/user/jay", ClearCase thinks you're in a snapshot view, so when you try to set a view, it tries to access the snapshot view you are currently in ("Working directory view" vs. "Set view") and complains because it can't find the ".view.dat" file of the snapshot view.
Try this: Cd into "/user/jay" and execute `cleartool pwv`. What output do you get? Now cd into "/user" and do the same thing.

-Jeff Ng

Use the search field to find all types of content in My developerWorks with that tag.

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Use the search field to find all types of content in My developerWorks with that tag. Use the slider bar to see more or fewer tags. Popular tags shows the top tags for this particular type of content or application that you're viewing. My tags shows your tags for this particular type of content or application that you're viewing.MoreLess 

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Re: Unusual dynamic view error

Replies: 3 - Pages: 1 - Last Post: Nov 10, 2010 2:04 PM Last Post By: jeff98air Threads: [ Previous | Next ]
Posts: 3
Registered: Jul 28, 2010 11:17:35 AM Unusual dynamic view error
Posted: Nov 10, 2010 11:06:24 AM Hi,

I am receiving what for me is an unusual error when running setview, the dynamic view starts and works correctly, but it gives the following error:

This is a dynamic view

[/user/jay] cleartool setview jay.stoc
cleartool: Error: Unable to open file "/user/.view.dat": No such file or directory.
cleartool: Warning: Unable to open snapshot view "/user".

The view used to not give this error and when looking at the results of cleartool lsview -long -properties everything is correct. Other views stored in the same location and tagged the same way do not have this error.

Appreciate any help anyone can give in figuring out what is causing this.

Thanks,
-Jay

Posts: 676
Registered: Jun 25, 2007 04:53:38 PM Re: Unusual dynamic view error
Posted: Nov 10, 2010 12:49:31 PM   in response to: Jay13's post Can you please provide the full output of `cleartool lsview -l view-name`.

-Jeff Ng

Posts: 3
Registered: Jul 28, 2010 11:17:35 AM Re: Unusual dynamic view error
Posted: Nov 10, 2010 12:57:04 PM   in response to: jeff98air's post Sure, here is the output:

[/var/adm/atria/log] cleartool lsview -long -properties jay.stoc
Tag: jay.stoc
Global path: /user/deriviews/jay.stoc
Server host: engvob1
Region: dss
Active: YES
View tag uuid:4fc55c9b.701211df.9a07.00:13:72:7c:02:68
View on host: engvob1
View server access path: /disk2/deriviews/jay.stoc
View uuid: 4fc55c9b.701211df.9a07.00:13:72:7c:02:68
View owner: jay

Created 04-Jun-10.15:42:38 by jay.deri@engvob1
Last modified 09-Nov-10.20:55:01 by jay.deri@derilnx4.hughes.com
Last accessed 09-Nov-10.20:55:01 by jay.deri@derilnx4.hughes.com
Owner: jay : rwx (all)
Group: deri : rwx (all)
Other: : r-x (read)
Additional groups: eng sag swt

Posts: 676
Registered: Jun 25, 2007 04:53:38 PM Re: Unusual dynamic view error
Posted: Nov 10, 2010 02:04:16 PM   in response to: Jay13's post Hmmm... As you said, everything looks okay (except that view storage directories usually end with a ".vws" extention).

I assume "/user" is a global mount point that is mounted on every machine (i.e. /net, /hosts, /home, etc.)?

Here are just a few thoughts:

It could be a strange automounter issue. Have you rebooted since you started getting the error?
Is anyone else who has a view stored in "/user/..." getting the same error?
It seems as though someone may have (accidentally) created a snapshot view stored at "/user", then deleted the ".view.dat" file. Then, when you're in "/user/jay", ClearCase thinks you're in a snapshot view, so when you try to set a view, it tries to access the snapshot view you are currently in ("Working directory view" vs. "Set view") and complains because it can't find the ".view.dat" file of the snapshot view.
Try this: Cd into "/user/jay" and execute `cleartool pwv`. What output do you get? Now cd into "/user" and do the same thing.

-Jeff Ng

Use the search field to find all types of content in My developerWorks with that tag.

Use the slider bar to see more or fewer tags.

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My tags shows your tags for this particular type of content or application that you're viewing.

Use the search field to find all types of content in My developerWorks with that tag. Use the slider bar to see more or fewer tags. Popular tags shows the top tags for this particular type of content or application that you're viewing. My tags shows your tags for this particular type of content or application that you're viewing.MoreLess 

View the original article here